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NEA Member Assistance Program

A message from NEA Member Benefits:

Dear NEA Member,

We understand the current outbreak of COVID-19 is having a big impact on your students and on your life – both personally and professionally. We know educators like you are being asked to adapt to extraordinary circumstances at work while managing disruption and other challenges at home. We remain committed to serving you. Our staff and many of our partners are working remotely to continue to assist you. We understand that many members’ incomes may be disrupted, and we would like to remind you to please visit our Member Assistance Program for more information.

In addition to visiting our website at, please don’t hesitate to call or email our Member Advocacy center at (800) 637-4636 or email at with questions about our products or services. The Member Advocacy Center is open Monday-Friday, 9:00 a.m to 5:00 p.m., and Saturday, 9:00 a.m. to 1:00 p.m., EST.

We wish you and your family safety, wellness and calm during these challenging times.

Please take care,

NEA Member Benefits team